Media 10 Limited (“us”, or “we”) are the “data controller” in respect of your personal information. This privacy notice sets out the basis on which any of your personal information we collect from you or third parties, or that you provide to us, will be processed by us.
Please read the following carefully to understand our practices regarding your personal information and how it will be treated.
If you are a visitor at one of our events, please read the Visitor Privacy Notice which sets out the basis on which we will process visitors’ personal information. If you are an exhibitor at one of our shows, please read the Exhibitor Privacy Notice which sets out the basis on which we will process exhibitors’ personal information.
We collect and process personal information when you:
We may also collect information about you from third party sources, such as from your use of other websites which we operate and from related third parties such as sub-contractors.
We may collect and process the following personal information about you:
We may collect and process the following personal information about you which you provide to us:
We will collect and store your purchase history with us. We will also collect data regarding your subscription and attendance at our events (for example when we scan your ticket at one of our shows we can determine that you have attended one of our events).
If you contact us with a complaint or query, we may keep a record of any phone number or email address used to call our customer service number as well as the correspondence and the period of time it took for us to deal with a query or any request you had. We may also record your levels of satisfaction with the services we have provided.
We may process your personal information for the following purposes:
We may also match personal information that you provide to us directly with other information about you obtained from or held by third party sources (such as social media platforms). This may include your contact details, demographic data, your social media interactions, preferences, shopping habits, interests, geographic location, age or age range, gender, language and nationality. We may use this personal information to tailor and show advertisements more relevant to you either on our website or on third party websites (including social media platforms) or via other communication channels.
We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal information. In almost every case the legal basis will be one of the following:
The personal information that we collect may be transferred to, and stored at, a destination outside the European Economic Area (the “EEA”), including countries, which have less strict, or no data protection laws, when compared to those in Europe.
Whenever we transfer your information as described in the paragraph above, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this Privacy Notice. In these cases, we rely on approved data transfer mechanisms (such as the EU “Standard Contractual Clauses” and the EU-US “Privacy Shield”) to ensure your information is subject to adequate safeguards in the recipient country. If you are located in the EEA, you may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances.
We take steps to ensure that the personal information that you provide is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymised.
Where we have collected the personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will flag your record as unsubscribe, but keep your record to use for suppression from future direct marketing unless you specifically tell us not to.
You must keep your password and any other authentication information for our website confidential. If you know or suspect that anyone other than you knows your password or any other authentication information, you must promptly notify us using the contact details below.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted during your use of our website.
We may share your personal information within our group of companies (i.e. our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).
We may share your personal information with our suppliers, business partners and service providers, where they are helping us to market and advertise our services as well as providing our services to you.
We may disclose your personal information to other third parties in the following cases:
Where information is provided directly to a third party subscription service such as Intermedia, PocketMags or Readily, rather than directly to the publication, it is the responsibility of that third party to handle your personal information in accordance with data protection regulations. You will be bound by that third party’s privacy statement.
You have certain rights in relation to your personal information. These include: the right to object to the processing of your information for certain purposes, the right to access your personal information, and the ability to erase, restrict or receive a machine-readable copy of your personal information.
We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights please conduct us using the contact details below.
You may also have the right to complain to a data protection authority if you think we have processed your personal information in a manner which is unlawful or breaches your rights. If you have such concerns we request that you initially contact us (using the contact details below) so that we can investigate, and hopefully resolve, your concerns.
Our site may, from time to time, contain links to and from third party websites such as our business partners and advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy notices and that we do not accept any responsibility or liability for them. Please check any such third party privacy before you submit any personal information to these websites.
PR and advertising contacts are collated for contacting for invitations for press breakfasts and promotional events, and to receive complimentary issues of the publications where appropriate.
Advertising contacts are contacted with regards to the opportunities to appear in advertising space on the websites, in the print publishing, sponsorship of Room Sets at events, in show guides, in conjunction with competitions and goody bags.
We may change this privacy notice at any time. The new privacy notice will be displayed on our website. The date this privacy noticed was last updated appears at the bottom.
Questions and comments regarding this privacy notice should be sent to:
Email: [email protected]
Telephone number: 020 3225 5200
Our registered offices are located at:
Media 10 Ltd,
151 High Road,
ICO Data Controllers registration number: Z1245054
This Privacy Notice was last updated on 23/02/2018.